Problem

As is often the situation in large organisations, the time taken to approve a capital expense initiative, can be longer than the time allowed to mobilise, install and commission the project. Such was the case for a significant US-based inspection, testing, verification and certification company who had decided to expand part of their laboratory network to the UK. Time was of the essence to take advantage of a market opportunity and mobilise while reducing visibility to their competitors.

Approach

Western Refractories sourced and supplied all the “not-so-easy” items that make a lab function around the key instrumentation, supplementary to our key refractory consumable supply.

Result

Through good communication and our understanding of laboratory function, WESTREF ensured the customer acquired method appropriate consumables, handling equipment and safety gear for their start-up operation.
Good advice and prompt action at the right price.